Contact Us

Managed IT Services

Our Managed Services are designed to meet the varying needs of businesses as they grow and evolve.

Whether you’re a small business just starting to formalise your IT processes, or a larger organisation with an internal team needing extra support, we offer a range of options to suit your unique requirements.

Learn More

Your Plan. Your Way.

ENVY One

Managed IT Services

Ideal for small to medium-sized businesses that want a fully outsourced IT team – without the hassle. It’s a straightforward way to get expert IT support and cyber security without building an in-house team.

Best suited for companies that:

  • Prefer predictable monthly billing.
  • Like having a single point of contact for IT.
  • Value proactive management to minimise downtime.
  • Need systems kept secure, patched and compliant.
  • Are growing and need support that scales with them.
  • Want their internal team focused on business, not IT issues.

We manage your entire IT environment, including support, infrastructure, and cyber security, so you can get on with running your business.

What's Included

ENVY Assist

Co-Managed IT Services

Tailored service for both small, IT-savvy teams and larger organisations with in-house IT. It’s the ideal solution for businesses that want to stay in control but still need expert input and technical coverage.

Best for small teams that:

  • Prefer to manage day-to-day IT support internally, but need guidance on security and structure.
  • Occasionally need expert input without committing to full IT management.

Best for large teams that:

  • Have internal IT handling support but need help with maintenance, monitoring, and cyber security.
  • Want access to specialist skills in compliance, infrastructure, or projects.

We focus on collaboration – supporting your internal team without replacing them, so you can maintain a strong onsite presence.

What's Included
Security in Layers

Our layered security framework is built to protect your business from every angle – now and into the future. It’s modular, scalable, and designed to evolve with emerging threats.

At techENVY, we don’t believe security is just about stacking tools and subscriptions. True protection comes from having the right processes in place – to identify risks, protect key assets, and manage security in line with your business goals.

What's Included

Choose the plan that’s right for your business.

  • Technical Support

  • Co-Managed

  • Full-Managed

  • Australian Service Desk

  • On-Consumption

  • 24x7 After Hours Support

  • On-Consumption

  • On-Consumption

  • Proactive IT Management

  • Co-Managed

  • Full-Managed

  • Patch Management

  •  Co-Managed

  • Microsoft 365 Health Reviews

  • Failed Hardware Monitoring

  • Maintenance Routines

  • Backup Monitoring

  • Managed Cyber Security

  • Co-Managed

  • Full-Managed

  • Security Awareness Training

  • Managed Detection & Response (MDR)

  • Identity Threat Detection & Response (ITDR)

  • Enhanced Domain Security

  • Anti-Malware / Anti-Spam Management

  • 24x7 Security Operations Centre (SOC)

  • Compliance

  • Co-Managed

  • Full-Managed

  • IT Policy & Compliance Templates

  • Microsoft 365 Configuration Standards

  • Risk Management

  • Reporting

  • Co-Managed

  • Full-Managed

  • Executive Reporting

  • Monthly

  • Monthly

  • IT Strategy & Planning

  • Detailed Asset Reporting

  • On-Demand

  • On-Demand

  • Optional Services

  • Co-Managed

  • Full-Managed

  • Application Control

  • Optional

  • Optional

  • Vulnerability Management

  • Optional

  • Optional

  • Security Information & Event Management (SIEM)

  • Optional

  • Optional

    • Don't just take our word for it...

    With the confirmation today that we have been recommended for certification, I just wanted to say a massive thank you on behalf of Sitback for all of the support and work you have both provided to get to this point. I really appreciate it and am very happy with the ongoing partnership with techENVY - thank you.

    Matt S Sitback Solutions

    Anthony and the team at techENVY have been an integral operating partner for Merkon. They have designed and implemented a complete IT infrastructure transition helping migrate existing systems to a modern, cloud-based platform. A huge thank you to all the team and look forward to our ongoing partnership.

    Chris M Merkon Constructions

    techENVY sets the benchmark for what a tech service company should be, reliable, transparent and genuinely brilliant. From our first conversation, they brought clarity, respect, and real expertise. They listened, offered commercially sound solutions and never pushed unnecessary products. Their advice was strategic and focused on long-term outcomes. We now consider techENVY an extension of our team and highly recommend them to any business that values performance and peace of mind.

    Lucas P Joluca Homes

    Working with techENVY has been seamless from start to finish, they have helped us take our tech to the next level. Their expertise and attention to detail make a real difference. Their team is knowledgeable, responsive, and truly committed to delivering high-quality results. Thank you!

    Taylan D Tamar Cabinets

    Ready to get started?

    Please fill out the form below and we’ll be in touch shortly.